How to receive the order?
You can pick it up from Ülle Lillesalong (Aardla 23, Tartu) during opening hours (E-R 7.30-19.30, L 9.00-19.30, P 9.00-16.00)
or from the DPD pickup point.
Estonia - 3.5€; Finland - 14.5€
You can pick it up from Ülle Lillesalong (Aardla 23, Tartu) during opening hours (E-R 7.30-19.30, L 9.00-19.30, P 9.00-16.00)
or from the DPD pickup point.
Estonia - 3.5€; Finland - 14.5€
How long is the delivery time?
I will post in stock products within 1-3 days. The delivery of orders is 1.5-2.5 weeks, rarely longer, but if possible I can post them faster.
For express orders, we dispatch within 48 hours. An additional fee of 20% of the order value applies. Message me to order!
I will post in stock products within 1-3 days. The delivery of orders is 1.5-2.5 weeks, rarely longer, but if possible I can post them faster.
For express orders, we dispatch within 48 hours. An additional fee of 20% of the order value applies. Message me to order!
Is it possible to receive a picture before posting?
Please let me know when placing the order and I will be happy to send it! I do not send pictures without special request.
I only wish to send out a sweater that you are 100% satisfied with.
Please let me know when placing the order and I will be happy to send it! I do not send pictures without special request.
I only wish to send out a sweater that you are 100% satisfied with.
How to wash embroidered sweaters?
Hand wash at max 30c and as little as possible.
The sweater itself is durable, but the embroidery requires a little more special care.
Hand wash at max 30c and as little as possible.
The sweater itself is durable, but the embroidery requires a little more special care.
What materials are the products made of?
All sweaters and skits are 100% cotton and embroidered hair bows are linen. Beanies 45% wool, 30% cotton and 25% acrylic.
How to choose the size?
Sweaters are oversized (loose), so take the right size, for children you can also take a size larger.
If in doubt, please check the measurement table (measurement error may be up to 2cm).
This video might help :)
Sweaters are oversized (loose), so take the right size, for children you can also take a size larger.
If in doubt, please check the measurement table (measurement error may be up to 2cm).
This video might help :)
Is it possible to return?
If something isn’t quite right, just let me know – I’ll make adjustments as needed. If you’d like, I can send you a photo before posting so we can make the final tweaks together. By default, I don’t send photos beforehand.
Ready-made items can be returned within 14 days, but please note that custom-made products created especially for you are not eligible for exchange or return.
Please note that it is handmade and each stitch is unique. Write your wishes in the additional information field, so I know better what your expectations are. The sweaters are in stock, but it may happen that some colors or sizes are out of stock. In this case, I will write and offer alternatives.